Data is automatically collected and stored to defend against unauthorized third-party access to our web infrastructure and for the statistical collection of visitor numbers to our website, as well as for marketing and optimization purposes for this website.


Server log files

When this website is accessed, information is automatically collected and stored on the server of our web hosting provider. This is data that your browser automatically transmits:

  • IP address of the accessing computer
  • Browser type and version
  • Operating system used
  • page(s) visited
  • Referrer URL (the website from which you arrived at our website)
  • Date, time

This data is aggregated and therefore cannot be assigned to individual persons. An evaluation is carried out for the analysis and defense against attacks by third parties on our infrastructure as well as for the statistical collection of visitor numbers. Any use beyond this does not take place. This data is not merged with other data sources. We do not transfer any data beyond this to third parties, either within or outside the European Union.



For some functions of our website, so-called cookies are stored on the computer of the website user. These do not contain any personal data and are not stored or processed by us. You can disable the storage of cookies in your web browser.



We use Google’s reCaptcha service to determine whether a human or a computer is making a particular entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website you visit with us on which the captcha is embedded, the date and duration of the visit, the recognition data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. The legal basis for the described data processing is Art. 6 (1) lit. f of the General Data Protection Regulation. There is a legitimate interest on our side in this data processing to ensure the security of our website and to protect us from automated entries (attacks).


Analysis services

Our website uses the web analytics service Matomo (formerly Piwik). Matomo uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server at our web hosting provider and stored for usage analysis purposes. Your IP address is immediately anonymized during this process, so that you as a user remain anonymous to us. The information transmitted by the cookie about your use of this website will not be shared with third parties. You can prevent the use of cookies by selecting the appropriate settings on your browser software.

If you do not agree with the storage and analysis of this data from your visit, then you can object to the storage and use below by mouse click at any time. In this case, a so-called opt-out cookie is placed in your browser, which means that Matomo does not collect any session data. Attention: If you delete all cookies in your browser, this has the consequence that the opt-out cookie is also deleted and may have to be reactivated by you.


So that donations can be sent directly to the foundation via our website, we use a donation form from, a service of gemeinnützige Aktiengesellschaft, Schlesische Straße 26, 10997 Berlin, within an iFrame. The data entered there will be transmitted directly to and, if the donors have entered their personal contact details – which is not necessary – will be used by us to personally thank them or issue donation receipts. The privacy policy of can be read here:


Contact form

You have the possibility to use the contact form provided on our website to ask us questions, submit requests or similar. Please provide us with your e-mail address so that we can reply to you and your name, as we would like to address you in our reply. The transmission of this data is encrypted.


Duration of storage

The data stored in the server log files are saved by our web hosting provider for a maximum of 7 days and then anonymized. Data whose further retention is required for evidentiary purposes is excluded from anonymization until the respective incident is finally clarified. We as a website operator only have access to anonymized visitor data. Server logs are kept for five years and then deleted.

The anonymized data collected and stored with Matomo is kept indefinitely.

The data collected via and used by us as described above will be deleted within four weeks after the purpose has been fulfilled.

The data collected and stored via the contact form will be deleted four weeks after successful processing of the request/request.


Your right to information, correction, deletion and objection

You have the right to receive information about the personal data stored by us. Likewise, you have the right to rectification, deletion, restriction of processing and data portability.

Pursuant to Art. 77 DSGVO, you have the right to lodge a complaint with the competent supervisory authority if you consider that the processing of your personal data has been carried out unlawfully.


Managing director (responsible person)

Gunhild Flöter
German Foundation Tinnitus and Hearing Charité
Luisenstrasse 13
10117 Berlin

Tel.: +49 30 7890 7670